Frequently Asked Questions
On average 8 to 12 working days.
For us, it's not just about you as a customer, but also about our planet. That's why we consciously choose a slightly longer delivery time of 8 to 12 working days on average, with a possible extension to 15 working days. We do this for a reason: sustainability.
For more information, please see our shipping policy .
Track your order via this link .
We currently deliver to the Netherlands, Belgium, Germany & Austria.
You can return products within 14 days of receipt, provided they meet the return conditions . Request a return via our contact form. Mention the order number and email address of your order.
No. Unfortunately, this is not possible. We then ask you to return the unwanted product and place a new order.
Please contact our customer service immediately and provide photos of the damage. We will find a suitable solution, including replacement or refund.